Principal Machine Learning Engineer

Description du poste

The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture, intuitive experiences, and a culture of continuous learning This is a zero-to-one incubation. We’re building a new class of exposure analysis that ranks security work by exploitability—where an attacker could realistically get in—rather than raw severity. The architecture is evolving, and this role helps define what good looks like As a Principal ML Engineer, you set the technical vision for exploitability-based security across the portfolio—not just one engine. You define the hardest modeling problems worth solving, set the direction other staff and senior engineers build within, and represent the work to executives, customers, and the broader engineering organization The technical vision and architecture for exploitability-driven security: where the engine goes next, and the class of problems it should solve beyond any single release The hardest unsolved modeling problems—how calibrated attack-path probability holds up across environments, how identity and agent surfaces enter the model, and how ground truth feeds back into it The engineering standards and architectural direction that multiple teams build within: scalability, reliability, and the scientific rigor of the scoring The build-on strategy across the portfolio: what the engine reuses from existing products, what must be net-new, and why Set technical direction across multiple teams without direct authority, and turn ambitious ideas into working, enterprise-grade products Explore and apply emerging AI to cybersecurity in fundamentally new ways—not simply bolt AI onto existing products Represent the team’s technology and innovation with executives, customers, partners, and the broader engineering organization Mentor staff and senior engineers, and raise the overall engineering bar through coaching a

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